Question 1

What type of Jewellery does Carat Carnival offer?

Accepted Answer

Carat Carnival offers premium artificial / imitation jewellery, including traditional, casual, office, and daily wear collections designed for modern Indian lifestyles.

Question 2

Is your Jewellery suitable for daily use?

Accepted Answer

Yes. Many of our designs are lightweight, comfortable, and durable, making them perfect for everyday and office wear.

Question 3

Does the jewellery look like real gold or diamonds?

Accepted Answer

Our Jewellery is crafted to closely resemble fine Jewellery, with elegant finishes, detailed craftsmanship, and long-lasting shine.

Question 4

How long does delivery take?

Accepted Answer

Orders are usually delivered within 3–7 working days, depending on your location.

Question 5

Is the Jewellery packed safely?

Accepted Answer

Absolutely. Each piece is carefully packed in protective packaging to ensure it reaches you safely and in perfect condition.

Question 6

What is your return or exchange policy?

Accepted Answer

We accept returns or exchanges for damaged or incorrect products, subject to our return policy. Please refer to our Returns & Exchanges page for details.

Question 7

What if I receive a damaged product?

Accepted Answer

If your product arrives damaged, contact us within 24 hours of delivery with photos, and we’ll assist you promptly.

FAQ

Frequently asked questions